Travelling with your pets

Travelling with your pets - Main image

We're happy to transport your little friends along with you. The important thing is to comply with the rules and regulations of EGO Airways as set out below, for your and your loved one's protection.

Dogs, cats, ferrets and rabbits

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Dogs, cats, ferrets and rabbits

Dogs, cats, ferrets and rabbits

In order to be able to travel with your dog, cat or ferret within the national territory you will need to have your Animal Health Booklet or Passport with you.

Cane gatto furetto

Puppies under 3 months old are not allowed to travel. Remember to always check any regulations or restrictions of the country you are travelling to at the Embassy, Consulate or by consulting the IATA Travel Information Manual. For example, in Israel, it is regulated by specific regulations.

We remind you that the transport of recognised guide or assistance dogs for passengers with reduced mobility is free of charge.

Depending on the country of destination some limitations are possible.

Rabbits and hamsters

Rabbits and hamsters

certificato gabbia

 

 

If your pet is a rabbit or hamster, to carry it, you need to bring with you:

  • Valid veterinary medical certificate of good health
  • Container-cab for transport

 

 

 

 

 

Birds

Birds

The EU and the Ministry of Health have imposed a total ban on the acceptance of birds from Asian countries, Turkey, Russia, South Africa, Romania and all Balkan states to prevent the spread of avian flu.

 

 

 

Supplements

Supplements

To bring your pet with you, you will need to purchase a supplement to your ticket. The supplement varies according to weight, transport in the cabin or hold and the airports of departure and destination. See the Reference Table with all the information about.

 

 

 

Refunds

Refunds

In case of illness/death of the animal you are entitled to a refund.

 

The waiver due to illness/death must be accompanied by a veterinary medical certificate proving that the animal is actually unable to travel due to pathology.

 

 

 

Animals in the cabin

Animals in the cabin

trasportino

Small dogs and cats can be transported in the cabin, inside in a suitable pet carrier, so that the animal can get up and lie down easily (maximum dimensions 55 cm x 40 cm x 23 cm). The pet carrier must be waterproof and bite proof.

The total weight of animal + travel bag or carrier must be a maximum of 9 kg (20 lb), animals of greater weight must be transported in the hold. It is permitted to take on board.

 

A single passenger carrier that will be placed under the seat in front of your own. Remember that, for safety reasons, you cannot let the animal out of the carrier or travel bag during the entire stay on board the aircraft.

 

IMPORTANT: there is space for a limited number of carriers in the cabin.

Book by phone through Call Center at least 48 hours in advance.

The passenger is responsible for all documentation necessary for the transport of the animal.

Animals in the hold

Animals in the hold

You can take your little friend with you on an EGO Airways flight. In the hold they can be transported:

  • Dogs
  • Cats
  • Rabbits
  • Hares

 

Always inform EGO Airways at least 48 hours before departure. The service of transporting the animal must be included in your flight booking and, if other airlines are involved in your itinerary, make sure that they accept the animal.

 

Your pet may travel in the hold, in a ventilated area of the aircraft, in a carrier that complies with IATA regulations in force. You must communicate the type of animal, the size of the cage in centimeters and the total weight including the animal, in kilograms.

The cage may not exceed the following measurements: 100 cm x 65 cm x 70 cm.

 

The carrier must allow the animal to stand upright, turn around and crouch without difficulty. It must be protected from outfalls, using absorbent material such as newspapers, cardboard or blankets.

The cage must be escape-proof. We recommend using stable plastic or wooden carriers made of harmless and non-toxic materials. Wire cages are not permitted. Make sure that the carrier inside has no sharp corners, edges or nails with which the animal could injure itself. If the carrier has wheels, remember to remove them. Place the food and water bowls (empty and made of a harmless and non-toxic material) inside the carrier and fix them. The carriers must have ventilation holes on all four sides.

Do not place the leash in the carrier but tie or secure it on, or insert the leash into your hand luggage.

If you wish to transport your pet in the hold, please inform EGO Airways in good time because the number of pets allowed on board is limited.

 

You are responsible for all documentation necessary for the transport of your animal.

Dogs classified as potentially aggressive may only be transported in special containers/carriers. Dogs between 3 and 6 months of age are excluded.

 

Also half-breeds of the following breeds are classified as potentially aggressive:

  • American Pitbull Terrier
  • American Staffordshire Terrier
  • Staffordshire Bullterrier
  • Bullterrier (mini Bullterriers are not considered aggressive)
  • American Bulldog
  • Argentine Dogo
  • Karabash (Kangal)
  • Caucasian Shepherd>
  • Rottweiler

 

Dog breeds with snub noses are particularly sensitive to temperature and stress. Do not take your dog with you if the temperature at the departure, stopover or destination airport is particularly high.

 

The breeds at risk are among others:

  • Boston Terrier
  • Boxer shorts
  • Bulldog (all breeds except American Bulldog)
  • Chow-Chow
  • Griffon Bruxellois
  • Chin
  • English Toy Spaniel
  • Carlino
  • Pekinese
  • Shi Tzu